Política de privacidad

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Data Protection Statement


General Information

As part of our shared values of innovation, engagement and responsibility, at the CALDA AG, we respect the privacy of all persons who have entrusted us with their personal data, including visitors to our websites, and users of our applications, etc. This Data Protection Statement (“Statement”) sets out the steps we have taken to meet data protection requirements under Swiss, EU and other applicable laws which regulate the collection, storage, use and transfer (“Processing”) of personal data.

We consider this to be Personal Data: any information from which someone can or could find out your identity, such as your name, your address, email address, serial number of a device, social security number, and the like.

This Statement describes the ways in which we Process the Personal Data we obtain from you through a website or application that is owned or operated by CALDA AG. This Statement applies solely to Personal Data collected by CALDA AG online, such as through a website, through e-mail, and other online tools and applications, but not to offline collection.

Consent to Collection

We generally collect and process your Personal Data to be able to provide you with the services, products, and information you request, to perform actions in connection with a contract we have with you, or because of our legitimate interest to conduct certain analyses and statistics, such as to improve our products and services and the content of our websites and applications and for administrative purposes.

In some instances, we may additionally ask for and will need your specific consent for collecting and using your Personal Data, especially in connection with sending you marketing materials or newsletters regarding our products and services.

Update to this Statement

We may from time to time decide to update this Statement if necessary. In this case, we will post updated versions of this Statement on this page. A revised Statement will apply only to data collected subsequent to its effective date. We encourage you periodically to review this page for the latest information on our privacy practices. Your continued use of our services following the posting of changes to the Statement will mean you accept those changes.

What Personal Data do we collect about you?

Our services may require you to register and therefore to provide us with your Personal Data. The types of Personal Data we collect depend on the interactions you have with CALDA AG and the services you use, but generally may include your name and contact details, and information about your usage of the website or application. We may also collect health-related information about you that you provide by responding to our questions and surveys . We may also receive your Personal Data by tracking how you interact with our services, for example by using cookies (on the use of cookies, see more information below).

How do we use your Personal Data?

We may use your Personal Data only as described in this Statement, to provide you with our services, to respond to your requests and to the extent as otherwise permitted or required by applicable laws, or in support of any legal or criminal investigation. We may further anonymize or pseudonymize and aggregate data collected for statistical purposes to help us improve our products and services. If you do not want to provide us with this information, please do not utilize these features on our websites or applications.

With whom do we share your Personal Data?

CALDA AG does not make a business out of your Personal Data. We only share, or otherwise disclose, your Personal Data for marketing purposes (if we have your consent), or for other types of service delivery. We further may share your personal data via cookies with advertising networks, to the extent we have your consent. We have contracts in place with these parties to ensure that Personal Data are processed based on our instructions and in compliance with this Statement and any other appropriate confidentiality and security measures.

We only share your Personal Data with these parties and other third parties mentioned above, including governmental authorities, as far as this is necessary to provide any services that you have requested or authorized, to protect your, our, or others’ rights, property or safety, to maintain the security of our services or if we are required to do so because of applicable laws, court or other governmental regulations, or if such disclosure is otherwise necessary in support of any legal or criminal investigation or legal proceeding.

How do we protect your Personal Data?

We have implemented a variety of security measures to protect your Personal Data from unauthorized access, use and disclosure. These follow technical and organizational measures generally accepted as appropriate security standards in the industry, including access controls, password, encryption and the like.

How long do we store your Personal Data?

We will store your Personal Data as long as required to fulfill the purposes outlined in this Statement, unless a longer or shorter retention period is required or permitted by applicable law.

How may you access control or delete your Personal Data?

You have the right to know and inquire what Personal Data we hold about you and to request that the correction or deletion of your Personal Data held by us or by a third party with whom we conduct business. In addition, you have the right to object to or to request the restriction of the processing of your Personal Data and you may contact your local data protection authority and file a complaint regarding the processing of your Personal Data.

If you would like to make such a request, please contact us as described in the section “How to contact us” below. After you have provided satisfactory proof of identity, we will respond within a reasonable time.

Cookies and Usage Tracking

We use cookies, small text files that are automatically placed on your computer’s hard drive when you access certain websites, and similar technologies, directly or through third parties, such as web analytics services like Google Analytics.

Cookies allow us to store information, such as your domain name, your internet service provider, your operating system, the date and time of access, the pages you visit or the types of searches you perform. We collect such data, for example, to conduct system administration and report aggregated information to affiliates, business partners and/or vendors who conduct website and application analyses and website performance reviews on our behalf.

We use this information to store your preferences and settings, help improve the contents of our websites or applications, to enable you to register to websites and applications, and to compile aggregated statistics to evaluate visitors’ use of our website or website activity, and for internal and market research purposes.

You have the right to choose whether or not to accept cookies and to opt out of Google Analytics. You can block cookies by changing your browser settings so that cookies from the website cannot be placed on your computer or mobile device. However, please note that if you choose to refuse certain functional cookies, you may not be able to use the full functionality of the website. For general information about managing cookies, please go to the All About Cookies website .

Also, like most other websites, we use Google Analytics. Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies and similar technologies to analyze how users use the domains and provide other services related to the website and internet use. The information generated about your website usage, including your shortened IP address, is transmitted to Google Analytics and stored on servers in the US. Google will use this information to evaluate your use of the website, to compile statistical reports on website activity, and to provide other services related to the website and the internet use activity. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. By using this website, you consent to the processing of your Personal Data by Google, as described in this Statement. However, you may also opt-out of Google Analytics. For more information about Google Analytics, or to opt out of Google Analytics, please go to https://tools.google.com/dlpage/gaoptout.

  • If you have provided us with personally identifiable information, we may associate your personally identifiable information with information gathered through these tracking technologies. This allows us to offer increased personalization and functionality to users.
  • Do-Not-Track Signals and Similar Mechanisms: Some web browsers may transmit “do-not-track” signals to websites with which the browser communicates. Our Website does not currently respond to these “do-not-track” signals.
  • For further information on the type of cookies that may be used through the Website and possibilities to manage the cookie settings, you can consult the Cookie Settings page of the Website. A permanent link to this Cookie Settings page can be found in the footer of the Website.

How to contact us

If you have any questions, comments, or concerns about this Statement, or want to request access to your Personal Data or exercise your privacy rights, please contact us using the contact information below. You may also reach out to our Data Protection Officer at info@caldaclinic.com

Thank you for your interest in CALDA AG!


In der Hinterzelg 35
8700 Kusnacht, Switzerland

Phone: +41 44 224 20 00

E-Mail: info@caldaclinic.com